Shipping policy

Welcome to MODEZA. We are committed to providing a smooth, reliable, and convenient shopping experience for every customer. Please review our shipping policy below for complete information about order processing and delivery.

Order Processing

All orders are carefully reviewed, packed, and prepared for shipment after your purchase is successfully confirmed.

  • Orders are generally processed within 1–2 business days.
  • Orders placed on weekends or public holidays will begin processing on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information, whenever tracking is available.

Shipping & Delivery

We offer reliable shipping within the United States.

Estimated delivery time: 5–7 business days.

Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside our control.

Please note that the estimated delivery timeframe begins after your order has been processed and shipped.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order.

MODEZA
9218 Amberjack Dr
Texas City, TX 77591
United States

MODEZA is not responsible for delays or delivery issues caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you realize that you entered an incorrect address, please contact us as soon as possible. We will do our best to assist you before your order is shipped.

Tracking Your Order

Once your order has been shipped, you may receive a tracking number so you can monitor your package's progress.

Please allow some time for tracking information to become active after the shipment has been processed by the carrier.

Delayed or Lost Packages

While we work hard to ensure your order arrives on time, occasional shipping delays may occur due to circumstances beyond our control, including severe weather, carrier disruptions, holidays, or unexpected transportation delays.

If your package appears to be significantly delayed or has not arrived within the expected timeframe, please contact our customer support team. We will be happy to assist you in checking the status of your shipment.

Damaged Packages

If your order arrives damaged, please contact us promptly after delivery. We may request photographs or additional information so we can review the issue and determine the appropriate solution.

Customer Satisfaction

At MODEZA, customer satisfaction is one of our top priorities. We carefully prepare every order and strive to make your shopping experience as easy and enjoyable as possible.

If you have any questions or concerns regarding your shipment, please contact us. Our team will be happy to assist you.

Thank You for Shopping with MODEZA!

We truly appreciate your trust and support. Thank you for choosing MODEZA — we look forward to serving you again.